Perspectives on global issues, trends, challenges, and opportunities

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Sera Cherian
Sera Cherian

The New Reality of Risk

2016 has been a year of significant change; a year in which a sky full of hobbyist drones has become the norm; a year that has witnessed a new breed of terrorism that has shaken the world’s strongest governments; a year in which corporate governance scandals splash time and time again across the front-page news. We continue to see a significant increase in the frequency of unpredictable external threats, and organizations are weathering the aftermath from incidents of corruption and non-compliance scandals. Even if we managed to learn from these developments quickly, today’s age of social media, with its fast-paced aggregation and reporting of facts and experiences, makes it feel like we are always playing catch-up. It is only by stepping back to view this New Reality in its entirety, that the business and leadership learnings become clear.   The Three Top Concerns for Leaders Around the World There are three key trends that are capturing the attention of CEOs and government leaders, and fundamentally changing the way we live and do business – the introduction of left field disruptions, the risks and opportunities of global business ecosystems, and the rise of the digital universe. Left field Disruption In a […]
Mallikarjun Kandkuru
Mallikarjun Kandkuru

Product Support and Covey’s second quadrant

Here is Stephen Covey’s famous time management grid again. It is a great tool that can be used to explain how to manage your time (but, of course), how to plan your career, how to prioritize requirements in your products, and many more. As always, the most exciting quadrant is the second one – “Not Urgent & Important”. This is where the coolest ideas are, the ones that can improve products, improve customer satisfaction, and even increase revenue, but they are also the ones that move to the back burner due to more urgent matters.   Given that most product support teams (the single point of contact for customers for technical and functional queries on live solutions) work 365X24X7, the amount of work they have in Quadrant I – “Urgent & Important”– can be mind boggling; that is the biggest deterrent to their giving the necessary focus to Quadrant II. A great product support organization works around this challenge and sets quantifiable targets to their employees for their deliverables in Quadrant II. What then does the second quadrant hold for product support? Here are my top three: Provide actionable feedback to product management This is by far the most important […]
Swapnil Srivastav
Swapnil Srivastav

How to Mitigate Risk Exposure from Vendor Relationships

Outsourcing business activities to a vendor does not include outsourcing the risk and compliance responsibilities. Relying heavily on vendors, with low or limited visibility into the vendor networks, exposes organizations to high risks. Therefore, understanding and managing vendor risks is crucial to maintain sustainable businesses. With a strong Vendor Risk Management (VRM) program companies can anticipate inherent risks rather than simply reacting to adverse situations and incidents after they occur. In many organizations, VRM programs are largely traditional. The focus is on managing vendor risk only when selecting a vendor or finalizing a vendor contract. However, for VRM to be truly effective, there is a need for continuous vendor monitoring which helps organizations be well-prepared for unexpected eventualities. That being said, it can be quite a challenging task to define and adopt an efficient VRM program, as multiple factors need to be considered, including dependency on the vendor, the location and financial stability of the vendor, as well as the scope of the vendor relationship. This is where technology can help by significantly automating and simplifying vendor risk assessments. Companies are increasingly focusing on strengthening VRM through best practices such as: Effective vendor selection process Streamlined due diligence and continued […]
Nanda Ramanujam
Nanda Ramanujam

Governance, Risk, Compliance and the Big Data Advantage

According to a leading IT firm research nearly 90 percent of the data in the world has been produced in just the last two years. Though a bit of a buzz phrase these days, big data is as important as the internet itself to many businesses today, for a number of reasons. The simplest explanation of how big data benefits businesses is this: It provides the insights needed to make more confident decisions, take faster actions, improve operational efficiencies, minimize risks, and reduce spending. The sudden emergence of the whole phenomenon around the data explosion has been the result of the pervasive use of mobile devices and the large volumes of data generated from web based purchases, mobile activities, and social media interactions. As the massive volume of data and computing platforms continues to proliferate, the absence of thorough reassessments and thinking around information processing paradigms of the past will leave today’s enterprises ill-prepared to deal with this new (IT) normal. Enterprises have to realize the obvious fact that big data is an immensely powerful concept, and information is a strong business asset. Managing large volumes of homogenous data is something that organizations of all kinds can benefit from; spanning […]
French Caldwell
French Caldwell

How to Cross-Sell Compliance to Your Sales Managers

The story of Wells Fargo’s cross-selling compliance failure, reminds me of the huge fine that HSBC received in 2012 for mis-selling— over $3 billion.  Wells Fargo’s $185 million fine for poor cross-selling practices pales in comparison – but still “ouch!”  Even worse and more costly could be the reputation damage — Wells Fargo styles itself as the big bank that has that small town feel. According to reports, Wells Fargo had identified violations of its cross-selling policies for years — for instance, issuing credit cards without fully informing customers — and significant remedial actions, sometimes even with mass firings of offenders.  The tone at the top seems to have been pretty clear and supportive of compliance.  Yet on the other hand, failing to meet sales quotas could also result in a firing — as it should. At most companies, we find that employees are rewarded for meeting goals that are tied to business goals — with performance indicators focused on production, growth, and sales.  There is no reward for not breaking the rules.  “Hey, John — thanks for not doing anything illegal this quarter — here’s an extra $2,000” — nope, that doesn’t happen. Give Managers the GRC Tools They Need The […]
Nanda Ramanujam
Nanda Ramanujam

GRC And Social Media: Strategy For Success

Social media remains one of the most talked about and used phenomena in this new age digital world. Today’s tech-savvy organizations are on the constant look out for the latest social technologies that can help them gain a competitive advantage over their peers. The rise of popular social networking sites like Facebook, LinkedIn, and Twitter in the workplace has provided a big boost to the broader social media movement. In fact, an increasing number of organizations are harnessing the power of social media platforms and applications for both internal and external communications. Organizations, large and small alike, are leveraging powerful social media capabilities to share updates, curate content, and promote and showcase their products and services, as well as communicate with employees, media, partners, and their broader ecosystems. According to the 2014 Social Media Marketing Industry Report, a significant 92% of marketers indicate that social media is important for their business, up from 86% in 2013. Nearly 89% of marketers want to know the most effective social tactics and the best ways to engage their audience with social media. While a corporate presence on social media has become imperative for all organizations, it can also be a double-edged sword. It offers […]
French Caldwell
French Caldwell

Brexit — Time Is On Our Side

In the first few days following the Brexit vote in the U.K., I heard many pundits refer to the decision to leave as a “black swan” event, but it was nothing of the sort.  A black swan is a risk that is highly unlikely but has high impact if it does manifest itself.  By the very fact that the referendum was happening, the potential that the UK would pull out of the EU was not a highly unlikely event.  Still, it did catch people by surprise when the vote was to leave the EU, but for companies who were directly affected, prudent leadership would have begun planning for a potential leave vote ever since the referendum was announced. However, the break-up is such a complicated endeavor, even prudent planners are struggling with the implications.  Fortunately, time is on their side.  Despite some impolitic calls in Europe for the UK to get out quickly, it is in no one’s interest for a messy divorce, and cooler heads are already starting to prevail. So, with time on our side, what should GRC leaders do?  First, it’s worth focusing on the “known knowns.”  What do you know today about factors of Brexit that […]
Vibhor Mittal
Vibhor Mittal

The Third Wave Of Technology Transformation For Banking And Financial Services

Banking and Financial Services industry is undergoing a strategic shift with the advent of disruptive technologies such as Fintech, Blockchain, and IoT which are challenging the established technology based banking models. This may be the third wave of technology transformation to reshape the modern financial institutions around the world, the first two being ‘computerization’, which moved the banking operations from paper based to software based, and the second being ‘internet/mobile banking’ which radically changed the way banks delivered their services to the customers. However, with the arrival of each technological shift have come new challenges, and this trend is not likely to change much in near future. Cybersecurity has become one of the biggest concerns for the organizations across the globe. Regulators are also continuously altering the existing regulatory landscape in the larger interest of the consumers and the economy as a whole. In the course of this blog series, I will take you through some of these disruptions in the banking and financial services industry, and how adopting a mature Governance, Risk and Compliance (GRC) based approach may be the way forward. My first blog will talk about the changing regulatory landscape and five steps that you may want to […]
Warren Bell
Warren Bell

Welcome!

Welcome to the initial entry of this blog!  In subsequent posts, I’ll discuss competitive trends I’m observing in the GRC market along with other issues that will affect GRC vendors. Earlier in my career, I had the opportunity to work in the CRM industry and saw directly how that market grew, matured and eventually consolidated.  In many ways, today’s GRC market is similar (buyers still learning what GRC means to them, no dominant market player, little M & A activity to date) to how the CRM market appeared in the early 2000’s. Thanks for joining and I’m looking forward to speaking with you. Warren
Vinaya Honavalli
Vinaya Honavalli

So, Where’s My IT-Risk (Or Threat) Library?

We need a good information security risk and threat library. Rather than build one from scratch (and most internet searches do not yield meaningful results), we were wondering if MetricStream offers standard content for such a library. That’s a question we’re frequently asked when we get a Customer up and running with MetricStream’s IT-Risk Management App. It’s an excellent question for sure because Customers, especially in the Governance, Risk, and Compliance space, require preloaded (and expert/industry-grade) content that can get them up and running on day one. The content ask is straightforward when it comes to in-depth content from authority documents (individual citations or sections and sub-sections), control statements, or even policy templates. Citations from an authority document wouldn’t change across Customers and control statements too are uniform especially if you leverage upon a harmonized control framework. Information security risk content (threats, vulnerabilities, and risks) is, however, in a league of its own – perhaps in the league of extraordinary content. Prima facie, it’s pretty easy to be misled into believing that information security risks applicable for my business are exactly the same as those applicable for your business because, hey, come on, we’re both using information technology right? In […]
Vibhor Mittal
Vibhor Mittal

5 Steps To Stay Ahead Of Regulatory Change

Banking and Financial Services Institutions across the globe are struggling to keep pace with regulatory change, and, quite often, grappling with the sheer volume and the complexity of these updates can be a laborious, up-hill battle. According to a survey by MetricStream which polled the responses of 123 compliance professionals across North America & Europe, 19% of the respondents reported taking up to a year to implement regulatory changes1. Considering the magnitude of change that financial institutions have to deal with, this may no longer be affordable. It may have been possible to keep a track of regulatory updates using standard manual approaches during the pre-financial meltdown era, but as regulators continue to usher in more reforms in this age of rapidly evolving and disruptive financial technologies — including Fintech, IoT, and Crypto currencies — standard models are proving to be ineffective. Yet, the survey shows that 48% of the organizations surveyed are still using office productivity software (Excel spreadsheets) to track regulatory changes. The need of the hour is to develop a robust and technologically reinforced regulatory change management framework to help manage the next wave of regulatory reforms. A “wait-and-watch” approach is no longer sustainable, and organizations would […]
Nanda Ramanujam
Nanda Ramanujam

Corporate Growth Engines: Driving Sustainable Strategic Advantage

Growth must sustain profitability and profitability must sustain growth. In today’s highly competitive and rapidly changing business & economic environment, core competence and capability principles have become mainstay concepts of corporate strategic thinking landscape. They lend themselves well to high-level strategic analysis, but their limited focus and static character do not inherently provide either an application roadmap to develop a competence/capability or, given the existence of a core competence, a framework to achieve active market superiority. The concept of corporate growth engine, a further development of core competence and capability, unifies and extends several existing strategy paradigms, and spans all three phases of the corporate strategy process – analysis, planning and execution. Its characteristics can be used by the management team with the desire to actively drive to sustainable strategic advantage as a blueprint for implementation. Some empirical evidence points at significant benefits for both well and poorly run corporations. Driving profitable corporate growth presents challenges even during times of economic prosperity. This is especially true for companies that have experienced market success and are already sizable. The bigger the base of the sales, the harder it is to grow it meaningfully without deviating from the original value proposition. Yet, […]
Rituparna Bhattacharjee
Rituparna Bhattacharjee

Future Of Manufacturing: Taking The Right Risks To Fuel Performance

The year 2015 saw leading manufacturers and automotive companies being pulled up for various regulatory compliance violations around emission mandates, GMP deviations, recall procedures, and safety. With non-compliance penalties becoming more aggressive, the industry is under tremendous pressure to comply with regulations, standards, and procedures from a wide range of government and industry bodies. To add to this, new innovations, wider market opportunities, and fierce competition have made it extremely difficult for manufacturers to stay compliant and manage their changing risk landscape. Global operations and the dependency on hundreds and thousands of partners and suppliers add to existing risks and challenges involved in ensuring compliance with regulations, standards, and procedures. This complication multiplies when subsidiaries come into play as they bring in new governance challenges. Parent companies are under pressure to have standardized processes and programs, ensure local adaptation at subsidiary levels, and make sure that there is appropriate information roll up and aggregation. Ineffective oversight can result in governance failures, whichpose reputational, regulatory, and financial risks. As product lifecycles get shorter and role of IoT increases, organizations will need their operations to sustain them through the future. These new developments will bring in its wake new and previously unidentified […]
Shellye Archambeau
Shellye Archambeau

My Best Advice For Aspiring Entrepreneurs And Tech Startups

What an incredible time to be a tech startup! The opportunities out there are just tremendous. Digital payments, wearable technology, mobile healthcare, virtual reality and gamification, predictive analytics, and green tech—these are just a few of the startup areas that are expected to be big this year, according to venture capitalists and industry experts. “Full stack startups” and “dis-intermediation” are the new buzzwords, as companies like Uber and Airbnb revolutionize the way business is done, and demonstrate how it is possible to cut out the middlemen. Meanwhile, the “Internet of Things” is taking the world by storm, opening up new doors for entrepreneurs and organizations to develop software that can connect products and devices to the Web.Education technology is also gaining more traction, creating new opportunities to improve education and learning experiences, and teach people new skills through the use of technology. If you’re an aspiring tech entrepreneur, now is a great time to take the plunge. But before you do, here are a few  pieces of advice, observations, and lessons learned from my own career and current role as CEO of MetricStream. Your Team Matters Most Many investors will tell you they invest in teams first, and that the […]
Sam Mukherjee
Sam Mukherjee

“Digital disruption” isn’t an overnight phenomenon. It started with Google

The term “digital disruption” has been over-hyped, overused and taken out of context during these past few months. Every new mobile app that gets created in Silicon Valley have been compared with the likes of Uber, Airbnb and most surprisingly, Amazon. Don’t get me wrong, I am not a naysayer predicting doomsday for the new wave of tech innovation where personalization and localization seems to have become an obsession. Anyways who can predict the future, unless you’re Toffler or Taleb. But then “digital disruption” is not an overnight phenomenon. Google started it. The most valuable brand in the world, Apple is doing it in more ways than one and the recent rise of companies like Uber and Airbnb proves that it is here to stay. I googled “What is digital disruption?” and in a tiny box at the top of the search results, it offers sage advice and I quote verbatim, “Digital disruption refers to changes enabled by digital technologies that occur at a pace and magnitude that disrupt established ways of value creation, social interactions, doing business and more generally our thinking. Digital Disruption can be seen as both a threat and an opportunity.” Recently, I was in San Francisco […]
Shellye Archambeau
Shellye Archambeau

There’s Never Been a Better Time for Female Tech Entrepreneurs

When I was a young girl, I knew that I wanted to run my own business someday. In fact, I would end up leading almost every club or team that I got involved in at school. However, by the time I actually began my career, I was well aware that the odds were not entirely in my favor due to my gender and ethnicity. I didn’t let that get in the way, though, and worked hard to prove myself. Today, I am proud to be the CEO of MetricStream, a leading technology company that I helped build from the ground up. That being said, I know how daunting it is to be a woman, and especially a female entrepreneur in the field of technology, where the lack of gender diversity is a serious cause for concern. Silicon Valley Bank’s recent “U.S. Startup Outlook 2016” report found that 66 percent of startups have no women on their boards, and 46 percent have no women in executive positions. However, about a quarter of respondents (26 percent) said that they have programs in place to increase the number of women in leadership roles. And therein lies the good news – things are slowly […]
Shellye Archambeau
Shellye Archambeau

“Innovation” in a Competitive Startup Economy

Seventy-three percent of U.S. adults  agree that we’re living in an age of significant innovation. Indeed, the pace at which new products and services are being developed is truly incredible. In 2014 alone, the U.S. Patent and Trademark Office (USPTO) granted a record 300,678 utility patents – the most issued in a single year, ever. Meanwhile, 81 percent of executives from across 213 companies globally have reported that innovation is an “important” or “critically important” factor in achieving their organizational objectives. This is an encouraging sign. In fact, looking across Silicon Valley and beyond, I see many companies setting up innovation labs and appointing Chief Innovation Officers, often with the goal of developing new technology breakthroughs and disrupting the status quo. However, with so many new businesses emerging every year, each aspiring to be the “most innovative,” or the next “disruptive force,” what does the term “innovation” mean anymore? Is it just about creating a new product or service? Or is it more than that? Putting “Value” Back into “Innovation” Opinion pieces like this one published in the Harvard Business Review and this one carried by Virgin put a bright spotlight on the idea that terms like “innovation” and “disruption” have become so overused that they either feel empty, […]
Gunjan Sinha
Gunjan Sinha

What Tomorrow’s Leading Enterprises Are Doing Today

Technology today has become synonymous with both innovation and disruption. And with incredible technological innovation and disruption brings new risks — but also new opportunities to advance and transform our organizations, societies, and economies. We live in a big data world, where supply chains are global, services are being digitized, and an increasing number of smart devices are being connected to each-other, to “things” and to the Internet in new and exciting ways. Naturally, all of the change around us calls into question the “traditional” way of doing business. It also raises important questions about how leaders can ensure that they keep pace with, and stay one step ahead by having the right information at the right time to make the right decisions that protect the financial and reputational well-being of the organization. Businesses of all ages and sizes should stop and reflect now on their organizational culture, their operating structure, and their talent, all in the name of creating the modern, leading and enduring enterprises of the future. Culture Looking out across Silicon Valley, technology plays a critical and enabling role in supporting collaboration, which creates fertile ground for innovation and ground-breaking advancement. In today’s mobile, global, social, and […]
Rituparna Bhattacharjee
Rituparna Bhattacharjee

5 Ways to Strengthen Your Third-Party Management Program

For one of the world’s biggest automotive manufacturers, the year 2016 started off on a less than promising note when the company, which produces millions of cars every year, was forced to halt vehicle production for a week after an explosion at a supplier site resulted in a shortage of components. The incident was a timely reminder of just how much companies have come to rely on their third parties, and how significantly a single supply chain disruption can affect a company’s performance. As organizations grapple with these and other third-party risks such as data breaches and contract risks, as well as multiple third-party related regulations, a robust third-party management program can make all the difference. With that in mind, here are five best practices to take your third-party management program to the next level: Effectively Assess and Monitor Third-Party Risks Third-party risks can have a direct impact on company profits and brand value. It is imperative, therefore, to identify these risks in a timely manner, and implement the appropriate controls and control testing processes. Also, establish contracts and policies that outline the roles and responsibilities of all parties in risk mitigation. If there are any fourth parties involved, make […]
Sam Mukherjee
Sam Mukherjee

Should Apple fight a court order to unencrypt iPhones? #unlockiPhone

There is a lot more than what meets the eye in Tim Cook’s spirited fight against the FBI and US DOJ’s demands to create a back-door for iPhones. Don’t hold your breath for this riveting saga to come to any real conclusion for at least a few more weeks. While the FBI has made a specific request: that Apple help hack the iPhone, owned by the San Bernardino Department of Health and used by one of the terrorists responsible for killing fourteen people on December 2, 2015, leading tech CEO’s like Mark Zuckerberg and Sundar Pichai have rallied behind Tim Cook and his fears around user privacy for millions of iPhone users if this technology fell into the wrong hands. Bill Gates who was earlier reported to be supporting FBI in this case, came out strongly clarifying his views that a more “nuanced” approach needs to be taken here and that Congress and the courts must help strike an appropriate balance between security and privacy. Gates was quoted in an interview on Bloomberg saying, “I do believe there are sets of safeguards where the government shouldn’t have to be completely blind, but striking that balance — clearly the government has taken information […]
Shellye Archambeau
Shellye Archambeau

3 Key Workplace Policies that Startups Can’t Afford to Ignore

Most startups are focused on getting their business off the ground. As a result, they usually delay policy development until a later date. But here’s why it’s important to draft and implement certain policies right at the start of your business: policies pre-empt and prevent misunderstandings between employees and employers about obligations and behavior at the workplace. More importantly, they help protect a business against lawsuits and employee disputes which could otherwise wipe out a startup before it has had a chance to take off. Here are a few key policies that startups would do well to focus on: 1. Paid Time-Off (PTO) Many startups provide a consolidated bank of vacation days and sick days that employees can draw from. Other startups offer an unlimited time-off system. Whatever your approach, remember that a time-off system is only as effective as the policy surrounding it. In one of the companies I worked for, a PTO policy wasn’t implemented until the business was ten years old. By then, significant expenses resulting from accrued vacation had built up. So, even though the PTO policy was eventually established, a number of people were immediately out of compliance since they had accrued more time off than […]
Nanda Ramanujam
Nanda Ramanujam

Why Does Great User Experience Matter?

As our industry’s technologies and methodologies advance and mature at an unprecedented and rapid pace, Web applications become progressively more complex. As such, creating a great User Experience (UX) in today’s world can be considered a fine art form. User experience determines how an individual feels when interacting with a system, which can be website, a web application, or desktop software. In modern contexts, UX is generally denoted by some form of human-computer interaction (HCI) and includes factors such as usability, accessibility, performance, navigation, aesthetics, utility, ergonomics, and overall human interaction. But UX is not exactly the same thing as usability, although they are related. UX is the experience, emotion, intuition and connection a user feels when using a website or software application. Usability is more about the effectiveness of the software design and the extent to how user-friendly it is. Usability is a key component of overall user experience. UX – The Official Definition. According to ISO 9241-210, UX is the “overall experience, in general or specifics, a user, customer, or audience member has with a product, service, or an event. In the Usability field, this experience is usually defined in terms of ease-of-use. However, the experience encompasses more than […]

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As a thought leader in IT, I have had the pleasure of decisively shaping the GRC market for the last 14 years. I am a former Fellow and Vice President at Gartner where I led GRC research, including the influential Gartner Magic Quadrant on GRC, as well as research into disruptive technology. I have also worked with the White House and U.S. Naval War College in 2002 to develop the Digital Pearl Harbor war game, the first ever strategic assessment of cyber war strategies. In 2012, the game took on a very real form with the strategic attacks on oil and gas infrastructure in Saudi Arabia and Qatar. I am a retired naval officer and a nuclear submariner. Post-retirement, I served as a diplomatic liaison to NATO for the post-Cold War Congressional Commission on Roles and Missions of the Armed Forces.As an academic, I have served as a Federal Executive Fellow at the Brookings Institution, an Adjunct Fellow at the Center for Strategic and International Studies, and as an Adjunct Professor and Graduate Research Advisor at the George Washington University School of Engineering Management. I have written a book on international law, and have over 400 published research papers. I have…

I am responsible for leading MetricStream’s overall strategy and execution. I currently serve on the Board of Directors of several Silicon Valley companies, and was appointed in 2010 to the Board of the US-India Science and Technology Research Endowment Fund by the US State Department to promote entrepreneurship and innovation. Additionally, I have been the Chairman of CFHI.org, which brings transformative healthcare education to under-served communities.  Over the course of my career, I have spent over 20 years in various entrepreneurial, board, and executive positions building innovative businesses. I was the Co-Founder and President of WhoWhere? Inc., a leading Internet directory services company that was acquired by Lycos in 1998, as well as eGain, an online customer service company which I built from inception to post NASDAQ IPO. I obtained my BS and MS degrees in Computer Science from the Indian Institute of Technology, New Delhi, and UC Santa Cruz, respectively. I also hold an MS in Industrial Engineering and Engineering Management from Stanford University. 

I am a seasoned technology management professional with over 18 years of software industry experience with 10 years in architecting, developing and delivering reliable and scalable Enterprise Class Web applications and messaging services for Audit, Governance, Risk and Compliance management, and Learning Management Systems. I have had extensive experience in establishing effective technology strategies, delivering critical projects on-time and on-budget, demonstrating a track record of creating and implementing enterprise governance models, creating technology roadmaps, and aligning business corporate objectives and technology initiatives to tangible solutions within the GRC domain.I have a progressive experience in all facets of Software Application Development and demonstrated ability to lead cross-organizational technology and product development projects including solution architecture, requirements management, project planning, statement of work creation, execution management, risk management, budget management, vendor management and an ability to build and manage effective customer relationships.

I am a seasoned technology executive with MetricStream, focused on strategy, corporate governance, risk management and regulatory compliance and work with Fortune 500 companies to provide advisory services, manage technology implementations and expand existing relationships.  I have been a  speaker on information technology and GRC-related topics and have  presented at events organized by Deloitte, FTI, Forrester, Intertek, Bureau Veritas, UL, AAFA, FDRA, USFIA, ComplianceWeek, among others. Prior to MetricStream, I worked with Oracle, JP Morgan Chase and Trisys in the fields of Corporate Finance, Investment Banking and Equity Analysis respectively. I have completed Executive Programs in Business, Economics and Management from HBX/ Harvard Business School and SDA Bocconi, a Graduate Program in Information Systems Management from the National Institute of Information Technology and hold a Bachelor of Commerce from the University of Calcutta. In 2015, I founded Young Tech Professionals, the world's leading organization to bring together young individuals working across Technology and related areas. I volunteer and serve in leadership positions at local non-profit organizations and I am a sports enthusiast. Read my articles here: https://www.linkedin.com/today/author/samxm.  

Shellye Archambeau is the CEO of MetricStream and under her leadership, MetricStream has grown into a recognized global market leader recognized for growth and innovation. Shellye has proven global business expertise combined with a passion for public policy.  She is a member of the board of directors for the Silicon Valley Leadership Group, a nationally recognized organization focused on fostering a cooperative effort between business and government officials to address major public policy issues. Shellye was recently appointed to the Board of Directors of Nordstrom, Inc. She also serves on the board of directors of Verizon Communications Inc. Shellye has led initiatives and Washington DC delegations to address regulatory compliance issues, and to improve governance. She also pens a column on leadership and entrepreneurship for Xconomy, and is frequently quoted in top tier media publications, including the Wall Street Journal, New York Times, Compliance Week, and Silicon Valley Business Journal. Previously, she served on the Board of Directors and the Audit and Technology committees for Arbitron, Inc., a media research company.  Shellye is a much sought-after speaker who has presented on GRC issues to Fortune 500 corporations, members of Congress, and various associations, including the IIA, ISACA, and NASDAQ. In…

I am a Product Marketing Manager with MetricStream, and a seasoned professional in selling and implementing packaged solutions across Banking and Financial Services industry.  I have a rich experience in working as a product consultant with some of the biggest banking and financial services institutions across the globe. As someone who understands the challenges being faced by the modern banking industry and a knowledgeable GRC professional, I have authored various blogs and articles, and been a speaker in various webinars within MetricStream. My areas of expertise range from pre-sales and product consulting, to designing and execution of marketing strategies for BFSI software solutions, both from a product and industry perspective. I completed my Masters in Business Administration from Indian Institute of Technology, Roorkee, and hold a Bachelors in Technology Degree from Punjab Technical University. 

As a Product Management Expert with over 14-years of professional experience, I help Enterprises take business opportunities from an idea stage to commercial success. Right from implementing the world’s first wireless credit/debit card point-of-sale payment solution (in New Zealand and subsequently in Thailand and Malaysia) to being a recognized Leader year-on-year in Gartner’s Magic Quadrant for IT-Governance, Risk, and Compliance (IT-GRC) solutions I have successfully leveraged upon my business, technology, and product management acumen to overcome multiple business challenges across geographies by influencing, negotiating, and nudging key stakeholders (both internal and external) towards key business outcomes and success.

Possessing an extensive background in competitive intelligence/market analysis in the technology industry, I bring my experience and perspective to the GRC market through this role with MetricStream.  In my blog, I will discuss competitive trends observed in the marketplace along with changes in buyer preferences and/or technology that will have implications for GRC vendors.

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